REFUND POLICY

Refund Policy:

We want you to be completely satisfied with your purchase from Kitchen Tech Mall. If for any reason you are not entirely happy with your product, we offer a straightforward refund policy to ensure your peace of mind.

Eligibility:
To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Timeframe:
You have 4 days from the date of purchase to request a refund.
Refund Process:
To initiate a refund, please contact our customer service team at fardeen@kitchentechmall.com. Please provide your order number and reason for the refund request.
Once your request is received and approved, we will provide you with a return authorization and instructions on how to return the item.
Please note that return shipping costs are the responsibility of the customer, unless the return is due to an error on our part.
Inspection and Refund:
Upon receiving your returned item, we will inspect it to ensure that it meets the eligibility criteria.
If the item is approved for a refund, we will process the refund to the original method of payment within 4 business days.
Non-Refundable Items:
Certain items are not eligible for refunds, including gift cards, downloadable software products, and personalized or customized items.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund, depending on the circumstances.
Refund Exceptions:
We reserve the right to refuse a refund if the returned item does not meet our eligibility criteria or if it is returned beyond the specified timeframe.
Changes to Refund Policy:
We may update or modify our refund policy from time to time. Any changes will be reflected on this page.
If you have any questions or concerns regarding our refund policy, please don't hesitate to contact us. Your satisfaction is our top priority.

Kitchen Tech Mall